1. About these terms
This website is run by Chapter (“we”, “us”). By using the site you agree to these terms. If you do not agree, please do not use it.
2. Our services and prices
The site describes our web design and SEO services. The descriptions, packages and prices shown are a general guide in Malaysian ringgit and are not an offer that you can accept by using the site.
Every project starts with a written proposal or quote that sets out the scope, price, timeline and payment terms. That document, once you accept it, is the agreement between us for the project, and it takes priority over anything on this site. We may change our services and prices on the site at any time, but that will not change a proposal you have already accepted.
We do not guarantee particular search rankings, traffic or sales. Search engines and AI assistants decide their own results, and they change how they work without notice.
3. Using this site
You may use this site for lawful purposes only. You must not:
- try to gain unauthorised access to the site, its servers or any connected system;
- interfere with how the site works, or introduce viruses or other harmful code;
- use the contact form to send spam, or anything unlawful, abusive or misleading;
- copy or scrape the site’s content in bulk, or use it to build a competing service.
4. Content and intellectual property
The text, design, graphics, images and code of this site belong to Chapter or are used with permission. You may view and share pages for personal or internal business use, but you may not copy, republish or sell the content without our written permission.
The names, logos and content of the websites shown in our portfolio belong to their owners.
5. Accuracy of information
We try to keep the site accurate and up to date, but its content is general information about our services, not professional advice for your particular situation. We do not promise that it is complete, current or free of errors.
6. Links to other websites
The site links to websites run by others, including our clients’ sites and WhatsApp. We do not control them and are not responsible for their content, availability or privacy practices.
7. Availability
We aim to keep the site available, but we do not guarantee that it will always be available or free of interruptions, and we may change or withdraw any part of it without notice.
8. Limitation of liability
To the extent the law allows, Chapter is not liable for any loss or damage arising from your use of this site or your reliance on its content, including loss of profit, business or data. Nothing in these terms limits any liability that cannot be limited under Malaysian law. Our liability for a project is set out in that project’s proposal.
9. Privacy
How we handle personal data you send us is explained in our Privacy Policy.
10. Changes to these terms
We may update these terms from time to time. The date at the top shows when they last changed. The version on the site when you use it is the one that applies.
11. Governing law
These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute arising from them.
12. Contact
Questions about these terms can be sent to chngsim100@gmail.com.